HOUSE OF VIDHULIKA – TERMS & CONDITIONS

Effective Date: 01/02/26 Website: https://www.houseofvidhulika.com/

Welcome to House Of Vidhulika.

By visiting our website or placing an order with us, you agree to the Terms & Conditions mentioned below. Please read them carefully before making a purchase.

1. About House Of Vidhulika

House Of Vidhulika is an online store offering curated ethnic wear including handwoven sarees, sustainable fabrics, and classic daily wear.

All products are sold under our brand values of authenticity, craftsmanship, and graceful everyday elegance.

2. Product Nature, Authenticity & Variations

Our products may include handloom and handmade fabrics, which naturally carry small irregularities. These are not defects, they are part of the beauty and originality of hand-crafted textiles.

Please note: • Colour may look slightly different due to lighting and screen resolution. • Zari, weave texture, borders, motifs, and dye tones may vary slightly batch to batch. • Measurements may have minor differences due to manual finishing.

These natural variations do not qualify as damage or manufacturing defect.

3. Product Information & Pricing

We take every effort to keep descriptions, pricing, and details accurate. However, in rare cases, errors may occur.

We reserve the right to: • Correct any pricing or product detail errors • Update product details without notice • Withdraw or discontinue products anytime

All prices are in INR (₹). Taxes will be displayed wherever applicable.

4. Orders & Order Acceptance

Placing an order is treated as a purchase request. Your order is confirmed only after successful payment and order confirmation from our side.

We reserve the right to cancel an order in cases like: • Product out of stock or quality issue noticed during final packing • Payment not received or failed • Incorrect pricing or technical error • Suspicious or fraudulent activity • Address / contact details incomplete

If an order is cancelled, a full refund will be initiated (if payment was captured).

5. Payments

All payments must be made through the secure payment options provided on our website, such as: • UPI • Debit / Credit Cards • Net Banking • Wallets

Cash on Delivery (COD) will be available only if mentioned on the website at the time of checkout.

We do not store sensitive payment data like card numbers or CVV.

6. Shipping & Delivery

We currently ship within India.

Dispatch Timeline

Orders are generally dispatched within 2 to 3 business days, depending on product availability and order volume.

Delivery Timeline

Delivery timelines vary by location and courier service. Estimated delivery time is usually 4 to 10 business days after dispatch.

Delays;

We are not responsible for delays due to: • Courier partner delays • Weather or natural disruptions • Government restrictions • Address issues or customer unavailable at delivery

Tracking details will be shared once the order is dispatched.

7. Address & Delivery Responsibility

Customers are responsible for entering: • Correct name • Correct phone number • Complete shipping address with pincode

If an order is returned due to incorrect address or failed delivery attempts: • Reshipping charges will apply, or • Refund will be processed after deduction of courier charges (if applicable)

8. Returns, Exchanges & Refunds

Returns and refunds are governed by our Return & Refund Policy.

For quality issues or damage claims, we may request: • Unboxing video (recommended for all orders) • Clear photos/videos of the issue • Order ID proof

Refunds (if approved) will be processed only to the original payment method.

Handloom variations, colour difference due to screen, and personal preference dislikes will not be treated as damage.

9. Cancellation Policy

Once the order is confirmed, it cannot be cancelled. This is because many of our products are limited pieces and are packed and processed quickly.

If you need urgent changes, contact us immediately. We will try our best, but it may not always be possible.

10. Care Instructions

Care instructions are mentioned wherever needed. We strongly recommend: • Dry clean for silk sarees • Gentle hand wash only if mentioned safe • Avoid harsh detergents and direct sunlight drying . Kindly follow the care instructions enclosed with your order to maintain the fabric’s beauty and longevity.

House Of Vidhulika is not responsible for damages caused due to wrong washing or storage.

11. Intellectual Property

All content on this website including: • Brand name and logo • Product images and videos • Descriptions and captions • Designs, layout, creatives

are the intellectual property of House Of Vidhulika.

Any copying, reselling content, or commercial usage without permission is strictly prohibited.

12. Customer Conduct

By using this website, you agree not to: • Misuse website content • Attempt unauthorised access or data extraction • Place fake orders or do fraudulent transactions • Harass the brand team or delivery partners

Violation may lead to order cancellation or restriction from future purchases.

13. Limitation of Liability

House Of Vidhulika will not be liable for indirect, incidental, or consequential damages arising from website usage or product purchase.

Maximum liability, if any, will not exceed the value of the product purchased.

14. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Kerala .

15. Contact Information

Brand Name: House Of Vidhulika Email: houseofvidhulika@gmail.com Phone: +91 8089981818 Address; Nandanam, 2/449, Kanayannur , PO kadungamangalam, Ernakulam 682305