Return & Refund Policy

Effective Date:01/02/2026

At House of Vidhulika, we truly value your trust and strive to offer high-quality products and a seamless shopping experience. We kindly request you to review this Return & Refund Policy carefully before placing an order.

No Returns

We do not accept returns once an order has been sold and successfully delivered. Customers are advised to carefully check product descriptions, images, sizing, pricing, and other details before confirming their purchase.

Refunds for Damaged or Defective Products

Refunds will be considered only under the following circumstances: The product received is damaged, broken, or defective at the time of delivery The issue is reported to us within 24–48 hours of receiving the order Mandatory Unboxing Video Requirement A clear and continuous unboxing video is compulsory to raise any refund request.

The video must clearly show: The sealed package from all sides before opening The entire unboxing process without pauses, cuts, or edits The damaged or defective item clearly visible Refund requests submitted without a proper unboxing video will not be accepted under any circumstances.

Refund Process

If your refund request is approved: The refund will be issued only to the original payment method used Cash refunds are not available Refund processing may take 7–10 business days, depending on your bank or payment service provider. Items Not Eligible for Refund Refunds will not be provided in the following cases: Unboxing video is missing, unclear, incomplete, or edited The product is not damaged or defective Damage occurs after delivery due to customer handling Incorrect product ordered by the customer Minor differences in color, texture, or design due to lighting or screen resolution Refund request raised after the permitted time frame Cash on Delivery (COD) Cash on Delivery (COD) is not available for purchases at House of Vidhulika.

Order Cancellation

Once an order is confirmed, it cannot be cancelled. For urgent concerns, cancellation requests (if applicable) must be communicated immediately via email.

Contact Us

Brand Name: House of Vidhulika Email: houseofvidhulika@gmail.com Phone: +91 80899 81818 Address: Nandanam, 2/449, Kanayannur, PO Kadungamangalam, Ernakulam – 682305